How to Add a New User in Microsoft Intune: Step-by-Step Guide.
Managing users is one of the most important tasks for IT administrators in any organization. With Microsoft Intune, you can easily add new users—whether they are internal employees or external collaborators—to ensure secure access to resources and compliance with organizational policies.
In this guide, we’ll walk you through the process of adding a new user in Microsoft Intune, using screenshots for clarity. This tutorial is based on the actual Intune Admin Center interface as shown in the images provided.
Understanding the Microsoft Intune Admin Center
Microsoft Intune is a cloud-based service that helps organizations manage devices, applications, and users securely. The Admin Center is the web-based portal where administrators perform tasks such as:
- Adding and managing users.
- Assigning roles and permissions.
- Configuring device compliance and policies.
- Monitoring end point security.
The screenshots show the Intune Admin Center interface with the Users section highlighted. This is where all user-related actions take place.
Step 1: Sign in to Microsoft Intune Admin Center
Open your browser and navigate to https://intune.microsoft.com. Log in using your administrator credentials.
Once logged in, you’ll see the Microsoft Intune Admin Center dashboard. On the left-hand side, there is a navigation menu with options like:
- Home
- Dashboard
- Devices
- Apps
- Endpoint security
- Reports
- Users
- Groups
- Tenant administration
From this menu, click on Users to proceed.
Step 2: Navigate to the Users Section
The Users page displays a list of all users currently in your organization. The screenshot shows:
- A header with options: New users, Edit, Delete, Download users (Preview), Bulk operations, and Refresh.
- A search bar and filter option to find specific users.
- A table listing users with columns:
- Display
- User principal name
- User type
- Is Agent
In the example image, there are multiple users listed with different display names and user principal names. This is your central hub for managing user accounts.
Step 3: Click on "New User"
At the top of the page, click the New User button. This opens a dropdown menu with two options:
- Create new user- For adding internal user within your organization.
- Invite external user- For inviting a guest or partner to collaborate.
Step 4: Choose the Appropriate Option
- Create new user: Select this if you are adding an employee or internal team member.
- Invite external user: Select this if you are adding a guest user for collaboration.
Step 5: Enter User Details
After selecting the option, you will me prompted to enter details such as:
- Name
- Username
- Password setting
- Roles and permissions
- Licenses (e.g. Microsoft 365, Intune)
Make sure to assign the correct roles and licenses based on the user’s responsibilities. For example, if the user needs to manage devices, assign them an Intune license.
Step 6: Review and Create
Once all details are entered:
- Review the information carefully.
- Click Create to finalize the process.
The new user will now appear in your Intune user list and can start enrolling devices or accessing resources as per assigned permissions.
Best Practices for Adding Users in Intune
- Assign Roles Wisely: Avoid giving global admin rights unless necessary.
- Enable Multi-Factor Authentication (MFA): Enhance security for users accounts.
- Apply Conditional Access Policies: Restrict access based on location, device compliance, etc.
- Regularly Audit Users: Remove inactive accounts to maintain security hygiene.
Common Issues and Troubleshooting
- User Not Appearing: Ensure synchronization with Azure Directory.
- License Errors: Verify that the user has the correct Intune license assigned.
- Access Denied: Check role assignments and conditional access policies.
Conclusion
Adding users in Microsoft Intune is a straightforward process, but it plays a vital role in securing your organization’s IT environment. By following the steps outlined above and adhering to best practices, you can ensure smooth onboarding for internal employees and external collaborators.
Microsoft Intune continues to evolve, offering more features for user and device management. Stay updated with the latest changes to make the most of this powerful tool.
Microsoft Intune, Add User in Intune, Intune Admin Guide, Endpoint Management, IT Security, Device Management.