After learning how to deploy apps using Win32 packaging, today we focus on the end-user side of Intune
Company Portal – The Gateway to Apps, Access & Experience
What is Company Portal?
Company Portal is the user-facing application that connects employees to:
Corporate apps
Device compliance status
IT support & notifications
Core Idea:
Company Portal is where Intune meets the end user
Why Company Portal Matters
In modern IT:
- Users expect self-service
- IT teams want less manual work
- Organizations need secure access
Company Portal delivers all three
Real-World Scenario
A new employee joins the company.
Instead of IT manually installing apps:
User installs Company Portal
Logs in with corporate account
Gets all required apps automatically
Installs optional apps as needed
Key Capabilities
1. Self-Service App Installation
Users can:
- Install required apps automatically
- Browse available apps
- Install on demand
Example:
Install Teams, Outlook, or VPN directly
2. App Lifecycle Management
- Install
- Update
- Uninstall
All handled via Company Portal
3. Compliance Visibility
Users can see:
- Device compliance status
- Required actions
Example:
“Enable encryption to access resources”
4. Notifications & Alerts
- Policy updates
- Required actions
- Security alerts
5. Help & Support
- Raise IT tickets
- View support info
- Contact admin
App Categories in Company Portal
Required Apps
- Installed automatically
- Cannot be removed
Available Apps
- Optional
- Installed by user
Uninstall Apps
- Removed by IT
- User notified
How Company Portal Works
User installs Company Portal
↓
User signs in
↓
Intune evaluates policies
↓
Apps assigned to user/device
↓
User installs or receives apps
↓
Compliance & updates monitored
Custom Branding (White Labeling)
Make it your own organization experience:
Add company logo
Customize colors
Add support details
Enhances user trust and adoption
Security & Compliance Integration
Company Portal works with:
- Intune Compliance Policies
- Conditional Access
- Microsoft Entra ID
Access to apps depends on:
Device compliance + user identity
Device Actions from Portal
Users can:
- Sync device
- Check compliance
- Fix issues
- View status
Real-World Use Cases
Employee Self-Service
- Install productivity apps
- Reduce IT workload
New Device Onboarding
- Auto-configure apps & policies
Policy Communication
- Notify users instantly
Best Practices
Enable self-service for all users
Organize apps into categories
Use clear app names & descriptions
Keep portal clean and relevant
Monitor user feedback
Common Mistakes
Too many apps (overwhelming users)
Poor app naming
No communication on updates
Ignoring user experience
Not testing apps before publishing
Business Value
Reduced IT support tickets
Faster onboarding
Improved productivity
Better compliance
Seamless app delivery
What You Learned Today
What Company Portal is
How users interact with Intune
App categories and deployment experience
Security & compliance integration
Best practices for adoption
Final Thought:
“Great endpoint management isn’t just backend automation…
it’s delivering a seamless experience to the user.”